Network Services Conference

GSA U.S. General Services Administration

Training Sessions

Going the Distance: Transition Manager 201

Mon. August 10, 9:00 am and 1:30 pm	Marquette
Tues. August 11, 3:45 pm	Marquette
Thur. August 13, 2:00 pm	Marquette

Agency Transition Managers- Don't let the Chicago winds blow you off course. Keep your team on track with this interactive training workshop. Prior registration required, space is limited. For more information send an email to Networx.Transition@gsa.gov

DAR Training
Monday August 10, 9:00am AND 1:00pm

AT&T Networx DAR Training
Verizon Business DAR Training
Sprint DAR Training
Qwest DAR Training
Level 3 DAR Training

Training Tracks
Tuesday, August 11 - Thursday, August 13

TRACK 1. STRENGTH THROUGH ECO-FRIENDLY IT SOLUTIONS
TRACK 2. STRENGTH THROUGH INFRASTRUCTURE ACCESS
TRACK 3. STRENGTH THROUGH COLLABORATION
TRACK 4. STRENGTH THROUGH IT SERVICES AND SOLUTIONS
TRACK 5. STRENGTH THROUGH MANAGED IT SERVICES
TRACK 6. STRENGTH THROUGH IT SERVICE PARTNERSHIP

AT&T DAR Training

Mon. August 10, 9:00 am	Continental A
Mon. August 10, 1:00 pm	Continental A

This customized workshop provides detailed information of the Networx contract service offerings for authorized government agents. In depth information on how to manage your IT services and network solutions through AT&T’s premier online portal will be shared in an interactive session of simulations, case studies and small group discussions .The workshop will also focus on migration and transition processes, service ordering and status, trouble reporting, and billing. In addition, students receive an overview on pricing, telecommunications fraud, and AT&T customer service. Instructors will demonstrate accessing and using the applications as needed and make use of application demos and on-line tutorials, both of which remain available to customers after the course. The robust courseware consists of slides, handouts/job aids, and reference material.

Verizon Business DAR Training

Mon. August 10, 9:00 am	Continental B
Mon. August 10, 1:00 pm	Continental B

This session will provide an overview of the Networx Universal Customer Center (NUCC)/Networx Enterprise Customer Center (NECC) Portals; procedures for Registering for the Portal; demonstrations of service ordering and tracking; invoice viewing and billing inquiries, trouble reporting and trouble ticket tracking; and network management and reporting. We will also review the Verizon Business Customer Training Web Site which includes Classroom / Online / On-demand training options and Downloadable User Guides (Please note: A printed guide will not be provided in this overview course.)Attendees will receive a certificate upon completion of the course.

Sprint DAR training

Mon. August 10, 9:00 am	Waldorf
Mon. August 10, 1:00 pm	Waldorf

Students will be introduced to the history and background of the Networx contract, Sprint products and service offerings under Networx, and an overview of Sprint service order processes, billing, dispute handling, trouble management, customer support and pricing. Students will also receive an overview and demonstration of the Sprint Government Web Portal and the Sprint Networx Billing Software tool. After completing DAR Training at the 2009 Network Services Conference, students will be able to:
enhance agency telecommunications effectiveness by gaining a better understanding of the selection of applicable service.

Understand Sprint Networx Enterprise services and products, security offerings, and Government roles and responsibilities.
Describe Sprint Operational Support Systems including online billing, service ordering, trouble management, pricing, inventory, report snap-shot and ad hoc reporting. Understand Sprint Networx processes and procedures.
Describe the Sprint and Government Agency roles and responsibilities, expectations, timeframes and preparation activities as they apply to Transition.

To register for DAR Training, visit the Sprint Government Web Portal by clicking on the link below and selecting the class you wish to attend.

Qwest DAR training

Mon. August 10, 9:00 am	Continental C
Mon. August 10, 1:00 pm	Continental C

The Qwest Networx DAR training introduces our Networx services, features and benefits. This training includes processes and procedures designed to enhance the Networx customer service experience. The Qwest DAR training includes: an overview of Qwest Networx Services; demonstrations of Qwest Operational Support Systems (Qwest Control Networx Portal); an overview of Qwest Service Delivery, Inventory, and Repair Processes and Procedures; Billing Inquiry and Reporting functions; Transition Procedural Overview, and Roles and Responsibilities.

Level 3 DAR training

Mon. August 10, 9:00 am	Williford C
Mon. August 10, 1:00 pm	Williford C

This condensed DAR training session is an abbreviated version of the Level 3 DAR course that is accessible via the Level 3 GSA Training site. This session provides the Government DAR (Designated Agency Representative) with actionable information about the Level 3 Networx Enterprise contract and an overview of the WITS 3 contract. Students will learn about our services, processes and procedures as well as using the GSA Customer Portal. Primary focus will be on the entry and tracking of orders within the Level 3 GSA Portal. Copies of presentation materials, slides, handouts and job aids will be made available to the student. This training is segmented into 4 modules – Overview of Networx Services; Operational Overview; Networx Portal (Order Placement and Tracking); and Overview of WITS 3 Services and WITS 3 Portal.

TRACK 1. STRENGTH THROUGH ECO-FRIENDLY IT SOLUTIONS

1.1 Time for Telework! GSA's Leading the Way

Wed. Aug. 12, 3:30 pm	Continental C
Thur. Aug. 13, 9:00 am	Williford B

Come learn the three keys to telework success! Discover the many benefits of telework for employees and organizations, and learn GSA-recommended practices. A lead agency for federal telework, GSA demonstrates its tangible value to the federal community. Did you know telework delivers proven results without diminished employee performance?
Instructor: Wade Hannum

1.2 Going Green: Helping You Meet Your Green Purchasing Requirements

Tue. Aug. 11, 2:15 pm	Williford A
Thur. Aug. 13, 10:30 am	Williford A

This training session will increase awareness of the environmental mandates that promote the purchase of environmental products and services, as well as raise awareness of the Federal Acquisition Service's (FAS) green offerings. FAS has taken a leadership role in offering many environmentally friendly products and services. FAS green offerings include, but are not limited to, products that contain recycled materials, energy efficiency, biobased content, and reduced air and water pollutants. Points of contact, available green purchasing classroom training, and reference websites will also be provided in this session for customers and suppliers.
Instructor: Houston Taylor

TRACK 2. STRENGTH THROUGH INFRASTRUCTURE ACCESS

2.1 HSPD-12: Now That I Have It, How Do I Use It?

Wed. Aug. 12, 10:30 am	Boulevard C
Thur. Aug. 13, 9:00 am	Boulevard C

The identity-management needs of government agencies are becoming increasingly complex - managing users across business units, addressing end-user resistance to being held responsible for managing credentials, fulfilling security requirements to preserve privacy and prevent identity theft – while agencies are challenged to do more with fewer resources. The comprehensive set of services offered by the Office of Identity Solutions provides a broad and cost effective selection of policy compliant identity management solutions for all government customers, be they Federal, State or Local Agencies. As government agencies grapple with addressing identity management for both physical and logical access, they expect GSA to offer a one-stop shopping solution. The Office of Identity Solutions does just that.
Instructor: Stephen P. Duncan

2.2 Networx – Managed Trusted Internet Protocol Service (MTIPS)

Tue. Aug. 11, 10:30 am	Continental B
Wed. Aug. 12, 2:00 pm	Continental C

The federal government must defend its IT systems against a large and increasingly sophisticated cyber threat. The Managed Trusted Internet Protocol Service (MTIPS) is GSA’s solution for agencies to reduce their vulnerability to this threat and meet the requirement of connecting to the public Internet via a Trusted Internet Connection (TIC). Learn more about the MTIPS capabilities and how it can support your Internet service needs. Also hear about the latest vendor awards and service availability.
Instructor: Dr. Frank Tiller

2.3 Cloud Computing

Tue. Aug. 11, 2:15 pm	Waldorf
Wed. Aug. 12, 10:30 am	Waldorf

Learn about the latest Federal initiatives in cloud computing. Explore how the technology works and how it can be applied in your enterprise to achieve cost savings. Gain understanding of the benefits and challenges of moving into this new environment.
Instructors: Panel of Experts

2.4 Emergency Response Priority Call Completion

Wed. Aug. 12, 2:00 pm	Boulevard A
Thur. Aug. 13, 9:00 am	Boulevard B

The Government Emergency Telecommunications Service (GETS) is a major National Communications System (NCS) program for the improvement of National Security / Emergency Preparedness (NS/EP) telecommunications. GETS supports key Government users in the event of natural or manmade disasters by providing an end-to-end switched voice telephone service using the surviving facilities of the Public Switched Network. GETS is accessible from virtually anywhere in the United States and is capable of using all major local and long distance carrier facilities plus selected Government networks, such as the Federal Telecommunications Service (FTS).

The Wireless Priority Service (WPS) was developed in response to the terrorist attacks of 11 September 2001 and provides the cellular equivalent to GETS. WPS was first fielded in 2002 and has been employed effectively in numerous disasters since then including Hurricane Katrina.

GETS and WPS allow emergency responders to avoid “all trunks busy” conditions by using special dialing procedures on ordinary landline or cellular telephones. Use of the services is restricted to authorized personnel.

To learn more about GETS and WPS, please attend the presentation of H. Lee Jones, one of the GETS/WPS Outreach Coordinators and one of the original developers of GETS.
Instructor: H. Lee Jones

TRACK 3. STRENGTH THROUGH COLLABORATION

3.1 Regional Services Meet and Greet

Wed. Aug. 12, 3:30 pm

Grand Ballroom

Come to this open forum and meet your GSA regional representatives to learn about the various contracts and services offered. The GSA regional and field offices provide front-line technical assistance, customer support, vendor coordination for locally managed telecommunications systems, and interconnection to long-distance services as well as procurement assistance for wireless, satellite, wiring/cabling, and video systems. Feel free to bring your questions, comments, or just say hello!

3.2 ITS SmartBUY - Raising the Bar on Standards and Security in Software Acquisition

Wed. Aug. 12, 10:30 am	Boulevard A
Thur. Aug. 13, 10:30 am	Boulevard A

Whether you are a Federal, State or Local government IT or contracting professional you will want to learn more about this government-wide enterprise software licensing program managed by GSA. SmartBUY is currently aligned with several OMB-sponsored E-Gov initiatives – in the areas of Information System Security, Geospatial Information Systems, and IT Infrastructure - to provide future focused, leading edge, standards compliant software. In particular, come learn how SmartBUY worked with the Information System Security Line of Business (LoB) to make software tools available to improve the security posture of Federal Information Systems. Also, hear about SmartBUY’s partnership with the Geospatial LoB that led to the recent awards for Geospatial software tools that will help Government agencies plan for, and respond to, natural disasters, homeland security alerts, industrial accidents and environmental crises. Find out more about SmartBUY’s award winning security initiative on Data-at-Rest encryption software which has already had over 20 State and Local government agencies make purchases saving millions of dollars. The SmartBUY Program currently offers around 40 different software agreements with a legacy of saving government organizations money while providing a seamless, secure and interoperable environment.
Instructor: Stephen Bell

3.3 Broadband to the Desktop

Tue. Aug. 11, 2:15 pm	Williford C
Wed. Aug. 12, 2:00 pm	Williford C

With broadband initiatives everywhere, come learn about the ITS/Network Services Programs’ new Voice over IP (VoIP) capability that eases the migration towards broadband. Customers now have the ability to implement a fully managed, end-to-end VoIP solution.
Instructors: Lenora Bisacquino, Gerald A. Brosnan

3.4 Telecommunications Expense Management Services (TEMS) Managing Wireless Costs

Tue. Aug. 11, 2:15 pm	Boulevard C
Wed. Aug. 12, 2:00 pm	Boulevard C

Learn how cross-government collaboration and adoption of industry best practices has allowed the government to aggregate requirements, streamline processes and leverage buying power to provide best value and create repeatable processes that can be used in any acquisition environment to drive down the cost of commonly purchased commodities. During this course, you will learn (1) Why it was necessary to establish a common procurement vehicle through which government agencies may procure wireless TEM services; (2) Lower the total costs associated with wireless services while maintaining industry standard service levels; and (3) Utilize business intelligence to better support overall decision making and performance management related to the use and support of wireless telecommunications service and devices.
Instructor: Richard N. Perry

3.5 Nationwide Network Services Solutions

Wed. Aug. 12, 10:30 am	Williford A
Thur. Aug. 13, 9:00 am	Williford A

A panel of regional Network Services representatives will discuss regional capabilities, services, and solutions that meet current and future telecommunications needs of Federal Agencies.
Instructors: Panel of Experts

3.6 How to Meet Your Agency's Needs by Utilizing ITS Contracts

Tue. Aug. 11, 10:30 am	Boulevard A
Thur. Aug. 13, 9:00 am	Boulevard A

Become more familiar with the various contractual vehicles provided under Information Technology Services. This course will outline how to utilize Indefinite-Delivery, Indefinite-Quantity (IDIQ) contracts including the Statement of Work (SOW) process, fair opportunity process, and ordering procedures under Schedule contracts. ITS Programs that will be discussed include GWACs, IT Schedules, Office of Infrastructure and Optimization contracts, and Network Services contracts.
Instructors: A. Michelle White, Naila Javed

3.7 GSA Assisted Acquisition Services

Wed. Aug. 12, 10:30 am	Boulevard B
Thur. Aug. 13, 9:00 am	Continental B

Achieving acquisition excellence is a management and operational priority through government. GSA can be your acquisition partner through pre-award, award and post-award support services. From the development of the statement of work and acquisition strategy, to conducting the acquisition, to post-award management services, GSA will be there for you with professional support, service and advice. Come learn how your agency can easily obtain support through any or every step of the acquisition process.
Instructor: Randall G. Matlack

3.8 Web 2.0 – A New Chapter in Government Customer Service

Wed. Aug. 12, 10:30 am	Continental A
Thur. Aug. 13, 10:30 am	Continental A

This session will cover the impact of Web 2.0 on Federal agencies. Web 2.0 refers to a perceived second generation of web-based communities and hosted services (such as social-networking sites, wikis, open development labs, etc.) which aim to facilitate creativity, collaboration, and sharing between users. Although the term suggests a new version of the World Wide Web, it does not refer to an update to any technical specifications; rather it focuses on the ways software developers and end-users use the web. This session will address the unique challenges Web 2.0 presents to Federal agencies as the public's expectation for interactive communities and associated hosted services increases.
Instructor: Richard N. Kellett

3.9 Telcordia's NICode System Overview

Wed. Aug. 12, 2:00 pm	Continental B
Thur. Aug. 13, 10:30 am	Waldorf

Telcordia’s NICode System is designed to support FAS Networx program enabling GSA agencies to maintain continuity of existing telecommunications services and procure next generation of telecommunications services via contracts awarded to Network Service Providers (NSPs). Telcordia’s NICode System is used to Create/Maintain a Master repository of Network Sites and Networx Inventory Codes (NICodes) which represent services provided to GSA and GSA Client Agencies. This session will provide: Telcordia role in relation with GSA and the vendors, NICode structure and its purpose, FTS 2001 addresses mapping to the NICode System, Overview of the NICode System, Address validation, Identify 8-character location code based on address provided by Agency, Registering a 11-character NICode for a service, and Handling of special address conditions.
Instructors: Nancy Liu, Terri Ammon

TRACK 4. STRENGTH THROUGH IT SERVICES AND SOLUTIONS

4.1 Commercial Satellite Services Through GSA

Tue. Aug. 11, 2:15 pm	Williford B
Wed. Aug. 12, 2:00 pm	Williford B

As your mission expands past your current boundaries, consider satellite and wireless solutions to unite legacy systems and connect to the 21st century. GSA’s Satcom II Program offers solutions which strengthen Government capabilities for Emergency Response/Disaster Recovery, COOP, and broadcasting to the desktop, distance learning, IP datacasting, and wireless communications. Join us to learn more about how satellite can transform your communication systems and applications into a seamless infrastructure.
Instructor: James Russo

4.2 Connections: National Telecommunications Infrastructure Solutions Through Technology

Tue. Aug. 11, 10:30 am	Boulevard B
Wed. Aug. 12, 2:00 pm	Boulevard B

Connections is a national telecom infrastructure contract vehicle, designed to provide customers with flexible technology solutions to support their evolving telecom requirements whether equipment, services or combinations thereof. It focuses on buildings and campuses, local or enterprise-wide opportunities. Come and learn about this task order driven vehicle and how it can be used with other Network Services contracts to tackle challenges from simple to complex.
Instructor: Deborah Clark

4.3 Networx Transition

Tue. Aug. 11, 10:30 am	Continental C
Wed. Aug. 12, 2:00 pm	Waldorf

Realize the rewards of transitioning to Networx! Find out how transition is going and what GSA is doing to keep it moving along. You'll hear how GSA's Transition Coordination Center (TCC) is tracking transition progress, providing Agencies and contractors with tools to make transition easier, working to resolve issues, reimbursing Agencies for transition expenses, and managing risks to transition success.
Instructor: Deborah Hren

4.4 Networx Billing System 102 (E-MORRIS)

Tue. Aug. 11, 2:15 pm	Continental A
Thur. Aug. 13, 9:00 am	Continental C

By attending the "live" training session, you will learn about the Networx Services Billing System called E-MORRIS. The Enhanced Monthly On-Line Records and Reports of Information-Technology Services (E-MORRIS) system is an internet-accessible application that supports GSA's management of the Networx telecommunications services program and provisions value-added services to its customer agencies. The training demonstration will include how to create accounts, manage inventory, track disputes, access web reports and download data for more than 50 service offerings for both Central and Direct Billed agencies. It will also include the latest and greatest enhancements to better assist customers in managing their long distance bills.
Instructor: Sandra Regn

4.5 Alliant and Alliant Small Business: GSA’S Next (GWAC’s)

Tue. Aug. 11, 10:30 am	Williford B
Wed. Aug. 12, 10:30 am	Williford B

Learn about GSA’s next generation GWACs in this informative training session that will focus on how to use the newly awarded GWACs, what makes them different from others and what lessons learned can be shared regarding the award and implementation of these contracts. GSA’s Alliant and Alliant Small Business contracts provide integrated IT solutions to satisfy customers’ needs, ensure service continuity, sustain access to best-in-class solutions, meet socioeconomic goals, support the President’s Management Agenda, complement other GSA contracts and create pathways to success for effective industry partners. Learn how to use these vehicles to meet federal IT requirements and when to use these tools to fulfill your IT acquisitions.
Instructor: Dean Cole

4.6 GSA’s Government Wide Acquisition Contracts (GWAC’S) What’s New and Different for IT Buyers

Tue. Aug. 11, 2:15 pm	Boulevard B
Wed. Aug. 12, 2:00 pm	Continental A

Some new and exciting changes are underway for GSA’s Government Wide Acquisition Contracts. From contract and task order performance periods to technical refreshment to new policy on task order contracting, this session covers the latest in changes that you need to consider for proper acquisition planning. Designed for federal procurement and IT project management professionals, this seminar includes an overview of the current inventory of GWACs (ANSWER, Millennia, Millennia Lite, 8(a) STARS, VETS, and COMMITS NexGen). It also orients the IT buyer on the features and benefits of GSA’s GWACs, how to take advantage of their streamlined task order award process and tips for incorporating GWACs into your acquisition strategy.
Instructors: Herman Lyons, Todd Richards

4.7 Multiple Award Schedule 70 and Options for Network Services

Wed. Aug. 12, 10:30 am	Williford C
Thur. Aug. 13, 10:30 am	Williford C

Information Technology products and services can streamline an agency, expedite processes and add capabilities. GSA’s IT Schedule 70 Program is home to more than 5,000 Indefinite Delivery/Indefinite Quantity (ID/IQ) contracts made available to Federal, state and local governments for IT procurement needs, including integrated IT solutions. The schedule contractors provide commercial IT products, including hardware, software, telecommunications equipment and services, as well as training and IT professional services. GSA contracting officers negotiate with contractors, the terms, conditions and prices based on most favored customer discounts for the contracts. Federal Agencies then deal directly with the contractors in satisfying their procurement needs. Small business needs are important to GSA. Seventy to seventy-five percent of all vendors that have an IT Schedule 70 contract are small businesses. GSA is always available to provide guidance and assistance to both industry and the Federal government customer. Please come to hear how the GSA IT Schedule 70 Program can help customers streamline acquisition, save time and money, while being in compliance with the Federal Acquisition Regulations (FAR) and help you meet your agency’s mission.
Instructor: Benjamin Taylor

4.8 Service Transition to WITS 3 - Enabling Your Agency’s Vision of Business Transformation

Tue. Aug. 11, 2:15 pm	Boulevard A
Thur. Aug. 13, 10:30 am	Boulevard C

The Washington Interagency Telecommunications System 3 (WITS 3) offers a broad array of next generation services, products and network solutions to meet your agency’s business transformation needs. You will receive an update on the WITS2001 to WITS 3 transition and hear from a panel of WITS 3 program experts and customers who will share their knowledge, experiences and lessons learned on the benefits of WITS 3 business solutions. WITS 3 business partners Level3 Communications, Inc. and Verizon Business Solutions will present their broad portfolio of services and solutions.
Instructor: Larry Sanders

4.9 Stronger America Through Federal Relay

Wed. Aug. 12, 2:00 pm	Williford A
Thur. Aug. 13, 10:30 am	Boulevard B

Did you know GSA manages the Federal Relay (FedRelay) program which enables agencies to provide federal employees who are deaf, hard-of-hearing, or have speech disabilities to have equivalent telecommunication access? Learn how the program works, and how you can benefit from the program. Also, learn about the history and future of FedRelay.
Instructors: Patrica A. Stevens, Naila Jared

TRACK 5. STRENGTH THROUGH MANAGED IT SERVICES

5.1 Networx Pricing Basics, New Developments, Pricer Tools, and Trends

Tue. Aug. 11, 10:30 am	Williford A
Wed. Aug. 12, 2:00 pm	Williford A

This session will give an overview of the Networx price structures. Several of the popular traditional services and more recent additions to the contracts will be examined. Networx overall price trends will also be discussed. Additionally, attendees will learn about the capabilities the Networx Price Tools that can assist in selecting the most cost effective Networx solution.
Instructor: Micah Goodwin

5.2 Networx Security Services

Tue. Aug. 11, 10:30 am	Boulevard C
Wed. Aug. 12, 2:00 pm	Boulevard C

In response to the growing need for information security, GSA designed a variety of security-related services into Networx. Learn about the Managed Tiered Security Services, which include features ranging from managed firewalls to intrusion detection, as well as tiers to support classified networks. Also learn about the new Managed Trusted Internet Protocol Service (MTIPS) and how GSA operations support an agency’s information security Certification & Accreditation.
Instructor: Bob Sampsell

TRACK 6. STRENGTH THROUGH IT SERVICE PARTNERSHIP

6.1 Using the Strength of AT&T's Portfolio of Services to Meet Your Agency's Mission

Tue. Aug. 11, 10:30 am	Continental A
Wed. Aug. 12, 3:30 pm	Continental A
Thur. Aug. 13, 9:00 am	Continental A

Developing customized IT solutions for federal government agencies that want to streamline and modernize operations, requires a partner with a wide breadth of IT skills, services and geographic coverage. In this track session you will learn how AT&T leverages it extensive portfolio of network services and IT solutions under its GSA Networx contracts to fulfill some of the largest, most complex requirements of the federal government on a global basis. Hear how A&T provides comprehensive and innovative solutions in areas like mobility, IP convergence, applications, continuity of operations and security. And find out how your agency can simplify service management using AT&T's award-winning online portal, BusinessDirect.
Instructor: Jeff Mohan

6.2 Verizon Business - Controlling Costs Through IT Solutions

Tue. Aug. 11, 2:15 pm	Continental B
Wed. Aug. 12, 10:30 am	Continental B
Thur. Aug. 13, 10:30 am	Continental B

In this year of restricted budgets and tight spending, we are all required to seek new ways to control costs while maintaining and even improving operational efficiencies. Verizon Business understands how challenging this responsibility is and continues to extend and expand our IT services portfolio to develop solutions that save money and offer ease of use to both the warfighter and the citizen. This session will explore several of these service offerings: Supply Chain Management, Expense Management, Data Center Services and Cloud Computing. Services such as these allow you to improve service levels, application and infrastructure performance, avoid large capital expenditures and focus on your strategic missions by leaving the daily management of these applications to us. In keeping with the transformational objectives of the Networx contract and other GSA programs including WITS 3 and Connections, the Verizon Business team has the credentials, security expertise, infrastructure, and proven account management model to help make our services an invaluable extension of your IT organization.
Instructor: Roberta MacKintosh

6.3 Sprint: Innovation NOW-Secure, Reliable Communications

Tue. Aug. 11, 10:30 am	Waldorf
Wed. Aug. 12, 2:00 pm	Waldorf
Thur. Aug. 13, 9:00 am	Waldorf

During this time of great transformation, it is critical to ensure that Agencies align themselves with partners whose strategies and tactics compliment their own. The Federal CIO faces several distinct challenges to include: Improving security, ensuring continuity of operations, increasing the efficiency of both human and capital assets, updating and upgrading infrastructure and sharing information across their agencies as well as all levels of Government. Trusted technology partners must be able to address all of these core needs across their portfolio. More importantly, they must possess the critical know-how and consultative approach to uncover agency specific priorities and challenges. Sprint is uniquely positioned to be that technology partner who can offer a plethora of strategies, tactics, and technologies to address the new needs of our Federal customer. During our session, we will provide specific examples of IP based wired, wireless, and converged solutions that address the needs identified above. We also plan to demonstrate how these cutting edge solutions will dramatically reduce costs.
Instructor: Keith Martin

6.4. Qwest Managed Services Solutions

Tue. Aug. 11, 2:15 pm	Continental C
Wed. Aug. 12, 10:30 am	Continental C
Thur. Aug. 13, 10:30 am	Continental C

Qwest de-mystifies how GSA Networx, GWACs and Schedules can be used to build solutions that address the most challenging problems facing the Government today. Using real-world examples adapted from Healthcare, Pension Benefits Services, and Financial Services, Qwest demonstrates business process transformation through the integration of contact center services, VoIP, managed hosting and security services, and other solutions. Through a lively, interactive discussion with Qwest and our business partners, you'll gain valuable new insights on how managed services help the Government more effectively meet mission critical communications needs at reduced operating costs.
Instructor: Roxane Rucker

6.5 Level3 Communications

Tue. Aug. 11, 10:30 am	Williford C
Wed. Aug. 12, 2:00 pm	Williford C
Thur. Aug. 13, 9:00 am	Williford C

With sophisticated networks and growing bandwidth needs, federal agencies need a network partner, not just a vendor. Level 3 can help your agency design and build a comprehensive, end-to-end metro solution – a scalable solution that is designed to meet your timelines and current and evolving needs for the next generation of communications technology. As part of the Washington Interagency Telecommunications System (WITS 3) program and 3 Local Service Acquisition (LSA’s) Areas, Level 3 is committed to delivering Metro solutions where and when you need them. Diversity – IP – Level 3.
Instructor: Keith Molony

August 10-13, 2009
Hilton Chicago
Chicago, IL